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      Salesforce

      Engaged Employer

      Salesforce reviews

      4.1

      79% would recommend to a friend

      (22,511 total reviews)
      avatar

      Marc Benioff

      80% approve of CEO

      70% positive business outlook

      Ratings by category

      4.4

      Compensation and benefits

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.5

      Senior management

      Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,511 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      1.0
      Oct 28, 2016

      Oracle wannabe - stay away!!!

      Talent advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Nice offices - Competitive pay/benefits - Flexibility - Good Brand from the outside. - leading enterprise products.

      Cons

      - Completely focuses on sales, nothing else. All that matters to them is hitting quarterly numbers. - High Churn of people due to lack of training, management and high pressured cooker demanding instant results. - Poor leadership in place - often people who have done well put into management positions with no exp or people skills. - Zero career development and growth. - No culture - you will just be another number. - Many people unresponsive and hiding. - Very political and packed with egos. - management seem to ignore and look down on more junior employees as beneath them. - Poor communication to employees.

      avatar
      Salesforce Response
      9y
      Thank you for providing this feedback. I wanted to address your concerns about culture, as we work hard as a team to create a great place to work across all of our hubs and to ensure the #SalesforceOhana is experienced by everyone in our ecosystem - be it customers, partners, communities or our employees. Culture is the number one Method on our company V2MOM (Vision, Values, Method, Obstacles and Measures), so it’s something which is incredibly important for me and the rest of the leadership team. I’ll be sharing your words with our management team because it's important for us to be vigilant about behaviours that degrade our culture within each of our own organisations. Making sure that we have the best managers in the world is an important initiative for Salesforce, so thank you for giving us your thoughts on that topic. If you’d like to share more specifics on your experiences, I encourage you to safely and anonymously report them via our EthicsPoint reporting site located at http://www.salesforce.ethicspoint.com/. Getting more specific info via this service helps us to directly address issues and improve the situation.
      2.0
      Sep 25, 2016

      Dont be fooled

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits, company is amazing, software and tools are amazing

      Cons

      I would not recommend anyone to work here!! Dont be fooled by the money and "1 place to work" Horrible culture, Great OTE waived at you but its (totally un-achievable) , People leaving everyday, such a unstable workplace..

      1.0
      Jul 25, 2016

      Not everything is what it seems

      Smb account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Selling a great product that works as long as the client knows what an implementation entails; Learned a lot while working there

      Cons

      -Terrible customer service-- Unless client pays for premium customer service, we can't help them (and even then we have to pass them onto a rep in another country); -Huge company with an even bigger ego. If you worked anywhere else, it's nothing compared to SF. You're lucky to work there and they don't value any of the reps opinions. If you were a senior level salesperson elsewhere, prepare to take at least two steps back. -Quota is unrealistic and management knows it. The best reps hit quota once a quarter typically. -Overworked: scolded if you don't answer calls and emails on weekends. -Benefits aren't always what they seem. Try to take full amount of paternity leave and you'll be told by management that, "No one really takes that long for paternity leave. You can come back in a few days or else your job won't be here." -Never able to take days off at end of months or the entire last month of a quarter.

      avatar
      Salesforce Response
      9y
      Thank you for providing this feedback. I wanted to address your concerns about work-life balance because that's an issue that is top of mind for me right now (and, of course, wellness is one of our company's values). This company is moving so fast, which has lead to fantastic growth, but we need to be better about self-regulating and at teaching our managers to encourage their directs to disconnect on PTO and on the weekends. If you have any further thoughts about how we can do that, I encourage you to please reach out to me directly. Cindy Robbins EVP, Global Employee Success 415-536-7678
      Viewing 214 - 216 of 22,511 Reviews
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