Salesforce reviews

4.1

79% would recommend to a friend

(22,511 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,511 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Jun 23, 2016

The Grass Only Looks Greener

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing, charismatic and inspiring CEO - I can listen to Marc B. talk for hours! The company has a pretty competitive compensation package, but vacation time needs some work. Health and dental are ok but could use a boost. They pay for your gym membership. Dreamforce is a phenomenal experience

Cons

The workforce is not very diverse and the environment is all about doing what it takes to launch product without any thought to employee burn out. No work/life balance & their work from home policy is also misleading. Layers and layers of politics beyond anything you will ever experience (& I've worked for some large corporations but nothing like SFDC)! More often then not, people get promoted based on popularity & not on merit. Internal opportunities are few as they would rather backfill from outside rather than consider developing an internal candidate. I'm surprised at the number of people that say this company cares about their people as all the depts I've worked with including my own often referred to having a "thankless job" and the sentiment seemed consistent everywhere I went - the only exceptions are the employees that are fairly new to the company. I am a firm believer in giving back which is why volunteerism was an important criteria for me when seeking out employees. I was so disappointed to discover that my management saw volunteer hours as a game - "log your hours and volunteer so we can beat the other dept....I will be checking hours by the end of the week" This is disturbing!

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Salesforce Response
9y
Thank you for your review. We take the employee engagement survey feedback (and feedback we get elsewhere – like Glassdoor reviews) seriously when we are creating our programs and policies. We encourage all employees to reach out to their manager or to any of the Employee Success leaders on my team when you see something that you think that we can improve. Cindy Robbins EVP, Global Employee Success
1.0
Apr 9, 2016

Just Awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work practices. World class benefits. Informal working environment. Get to work with some amazing peers.

Cons

It's with a heavy heart and reluctance that I share my review. Salesforce is an amazing company, however, within the department I work there is an overriding culture of insidious bullying, throwing people under the bus, lack of support, openness, coaching and development. Promotions are based not on your ability but for political reasons and whether your face fits, especially if you are able to 'toe the party line' and do not step out of line with the department head. This environment has been created and sustained over the last few years based on fear; if you are good at your job and have a point of view, no matter how professionally you express it you know your time is limited. The final result? A department which is wouldn't look out of place in North Korea, you would state black is white just to keep your job. It really is that bad. The worst of it is that this is known about at a very senior level and for some time and yet nothing is done to remove the perpetrator from the organisation. For fear of retribution I dare not share any further details, suffice to say that it's non-sales, and it's a department which should be the gold standard for promoting the Aloha culture. I'll leave it at that.

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Salesforce Response
10y
Thank you for taking the time to give us your feedback. The behaviors you describe are definitely not inline with our values or our code of conduct. If you are comfortable, please reach out to me directly to talk through your concerns in more detail and to share any suggestions on how you think we can improve the work environment for all of our employees. If you prefer, you can always safely and anonymously raise concerns via EthicsPoint. EthicsPoint can be reached at 1-866-294-3540 (US/Canada toll-free) or online at http://www.salesforce.ethicspoint.com/. I hope you will stick with us, keep providing your feedback, and help us make Salesforce a great place to work for all. Cindy Robbins EVP, Global Employee Success
1.0
Feb 29, 2016

Infrastructure Division is an appalling place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, the company is great. Salary and bonus are great, and the offices are great, interesting places to spend the day. Charity time off is superb.

Cons

The infrastructure Division is run by a group of cronies from Microsoft, and they have ruined the culture completely. In contrast to the product groups, infra has a climate of fear and outright bullying. People are leaving in droves, and nothing is getting done. I left after being bullied to the point where my health was affected. What should have been a dream job was a year long nightmare.

Viewing 217 - 219 of 22,511 Reviews

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