Salesforce reviews

4.0

79% would recommend to a friend

(22,512 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Feb 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers and direct management are easy to get along with.

Cons

Mandated in-office 4 days a week with no data to prove the necessity and despite push back from employees. This comes after directly saying "Office mandates will not work" and refusing to take accountability for these past statements. Recent talk of yearly employee rankings and firing low performers despite not defining performance needed. Offices are closing and office space and perks are being removed despite the push for RTO. Layoffs occurred a month ago and we were told there would be no increase in work. My output has increased by 100% and we are not allowed to take overtime to compensate for this. The layoffs were determined at an executive level where those performing layoffs do not understand the daily job function of those that they cut. Executive leadership continuously ignore/does not seek feedback. They act as if they address concerns but simply do not acknowledge real issues and instead double down on their initial stance when given feedback.

1.0
Jan 6, 2023
Recommend
CEO approval
Business Outlook

Pros

There are some really great people within the organization.

Cons

In reading some recent reviews, it's good to see the "Ohana" phrase is being called out for what it is, which is a marketing stunt. You are not family when you work at this company (or any company for that matter). You are assigned an employee number, and that is who you are. One keyboard stroke will put you in the 10% layoff column. Regardless of your skills, you need an account that is primed to spend money to expand their SFDC footprint. Reasons could include having just acquired another company (more SF licenses), or having recently hired a former SF exec (who will be your champion). Otherwise, if you don't have one, you will have a handful of accounts that have been pestered to let us "advise" them on how to solve their problems for the past several years. These customers understand the game, and avoid you like the plague. If you're in that unlucky category, your job will not be fun (nor will your commission checks). You then have to constantly get "scrappy," and ultimately do unnatural things to try and get any ACV on the board. You will also be viewed as an unproductive seller, and ultimately get managed out. To summarize, you need to have luck on your side (or be handed good accounts by your boss). Otherwise, you're constantly on the defense, and it's all your fault.

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Salesforce Response
3y
Thank you for your review and we are sorry to see that you're no longer with the business. As we continue to grow and scale, it's important for us to hear experiences such as yours, so we appreciate you taking the time to share. If there is any further information you would like to provide, you can do so anonymously by contacting our third-party provider EthicsPoint at salesforce.ethicspoint.com.
2.0
Dec 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Some amazing people work at Salesforce, unfortunately I’m not on that team.

Cons

Recruiters negotiated overtime as part of salary. Overtime is expected but not “allowed”/paid. Bonuses are often wrong and clawbacks happen. Recruiter told me I’d take a step down to take two steps up, only to learn skipping a level is not allowed. My manager forces me to increase my commit and then tells me I’m not performing when I don’t meet it. Lots of public shaming. Not trusted to work remotely. No breaks or lunch times. If I don’t reply to slack immediately I’m not I’m not performing. I work from 7am to 8-10pm daily and I’m still told it’s not enough despite having the most activity. I’ve worked for 30 years and never have had such a difficult supervisor. I truly feel like they are systematically firing me or forcing me to quit simply because they don’t like me. 3 of 6 team members have left because of this manager. There needs to be more shadowing and coaching of new managers.

Viewing 247 - 249 of 22,512 Reviews

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