Salesforce reviews

4.0

79% would recommend to a friend

(22,519 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Sep 25, 2018

Great place to work if NOT in Sales!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pardot at the early acquisition phase was a fun start-up martech vibe culture. Adam Blitzer was a great leader before and after he sold Pardot to Salesforce. The commissions paid monthly were good, employee discounts with the likes of Apple, movie vouchers, free drinks, fruit and snacks and healthcare benefits for you and your family especially in those unexpected incidents is just outstanding. The leadership that came from Atlanta was very charismatic. I recall times when the VO Sales would jump on a call with a prospect at the 11th hour remotely at the oddest time to help regional teams. Who does that? It’s things this you will always remember. In terms of people, when you find a core group of individuals whom you trust and can lean of for advise and support, it goes a really long way in otherwise a very demanding role

Cons

Don’t get all too bubbly with what you see in public about this company with their philanthropic model of giving back and rising stocks because behind closed doors it has to be one of the worst experiences as a sales professional. 1. I don’t think SF thought about the Exact Target and Pardot acquisitions because it created a lot of issues such as internal conflict between Exact Target and Pardot reps over the right solution for an interested customer, 2. Salesforce Account Execs having to put quota relief size over the right solution and with Pardot the smaller investment price tag over its Exact Target meant you would lose out pretty much all of the time. 3. The quotas in the upper customer segments were not aligned to the sales cycles and instead geared towards the SMB segments. 4. Little empathy from the local leadership who were well aware of these challenges and instead ignore the issue as the revenue seemed to be the only concern. There is a reason why there is a high churn it nobody there seems to care. Was once commented that the sales recruitment process is like an “assembly-based manufacturing plant” in that reps go out as much as they go in and that at the end of the day “nobody cares”

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Salesforce Response
7y
Thank you for taking the time to leave this detailed feedback. The ethics issues you've described in your advice to management are concerning, and we'd like to learn more so we can improve. Even though you've left, could you please provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Doing so will help us work to directly address the concerns you raise in your review and ultimately make this a better workplace.
2.0
Jul 6, 2018
Recommend
CEO approval
Business Outlook

Pros

*Respectable company *Smart fun crowd *Free snacks & drinks *Days off to volunteer *Competitive pay

Cons

*Sharp learning curve, you sink or swim *With each acquisition, workload increased while team did not grow at the same rate *Work life balance was very difficult, you are expected to be on all the time *Inexperienced middle management *When something went wrong, little or no management support

1.0
Jun 23, 2018
Recommend
CEO approval
Business Outlook

Pros

1. Benefits : a. Free Cab, Food, b. Wellness reimbursement, Vision reimbursement.

Cons

1. No proper Hikes 2. complete politics based promotions and by the end of the day they will arrange a meeting and will tell some stories and add words called TRUST and TRANSPARENCY. 3. A lot of work pressure you need to work like a donkey. 4. All managers they will bring their brothers and relatives as employees even though they do not know ABC of Salesforce. 5. Managers will conduct the daily meeting with zero outcome and useless talks.

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Salesforce Response
7y
Thank you for telling us about your experience at Salesforce. The management behaviors you've described in your review are not at all aligned with our values. If you are comfortable, please reach out to me so that we can have a confidential discussion about your experiences. Or, if you'd rather, we would appreciate it if you could contact EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ to provide additional details. Doing so will help us work to directly address the concerns you raise in your review and ultimately make the workplace better for everyone.
Viewing 289 - 291 of 22,519 Reviews

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