Salesforce reviews

4.0

79% would recommend to a friend

(22,519 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Apr 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, pay is above average, overall if you are in one of their two hubs San Francisco or Indianapolis, you should enjoy your time working there.

Cons

The HR, IT, and other functions that are not core to the sales or development departments are poorly run and managed for those working in satellite locations. We are told the push is to hire internally and we should be given stretch opportunities. However, when you apply for these positions they go with outside candidates and say you need more time with Salesforce to understand the Salesforce culture or other made up requirements, which were not included in the job description. If you are in a non-core position and you do are not in San Francisco or Indianapolis you need to work 3 times as hard and 2 times as long to move anywhere in the company.

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Salesforce Response
8y
Thank you for the thoughtful feedback. Leaders and managers that encourage internal mobility and growth are core to keeping our Ohana culture strong. The behaviors described in your review are inconsistent with our values. We'd like to learn more, so we can work to improve. Please reach out to your Employee Success Business Partner or, if you prefer, you can provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Working together, we can ensure Salesforce remains a great place to work for everyone.
2.0
Mar 19, 2016

Knockin on the Boy's Clubhouse Door

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Marc Benioff is an envisionary leader. The innovation that he inspires as well as his passion to build a company that embraces equality and diversity makes for a compelling set of reasons to be part of this great company.

Cons

While the west coast may be working on meeting Marc's lofty goals, the midwest(specifically midwest CSG) is swiftly becoming the white male centric world. Women are not staying within various roles within CSG in growing numbers and it's becoming very obvious that this is a white man's world. If you read the Chicago Tribune this weekend, you will not that more and more diversity factors(black, Hispanic, etc) are leaving for more favorable areas from every company, not just SF. If anyone would do the data analysis for CSG Chicago, warning bells should go off. The executive leadership is slowly but surely driving women out of their workforce vs embracing Marc's culture.

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Salesforce Response
10y
Thank you for taking the time to provide a thoughtful review. Increasing diversity and creating true equality are issues that are top of mind for the entire leadership team, and we are working hard to make sure that everyone within Salesforce is invested in these important causes. We’ve made progress (particularly with Equal Pay, Equal Advancement and Equal Opportunity), but there’s still work to be done. I am sharing your feedback with key leaders in Chicago and globally as a reminder of how important these initiatives are. Please reach out to me if you’d like to talk through your concerns in more detail, and if you have any suggestions for achieving a better gender equality. If you are more comfortable, you can always safely and anonymously raise concerns via EthicsPoint. EthicsPoint can be reached at 1-866-294-3540 (US/Canada toll-free) or online at http://www.salesforce.ethicspoint.com/. I hope you will stick with Salesforce and work with us to make our company a more diverse and inclusive workplace that values and demonstrates equality for all. Cindy Robbins EVP, Global Employee Success
1.0
Sep 12, 2015

Not what it was

Recommend
CEO approval
Business Outlook

Pros

Great product, compensation, & benefits

Cons

I work on the Marketing Cloud. Invasion of Oracle folks have brought the Oracle culture. AE's are treated as commodity, and goals and expectations are constantly being updated with new demands making it difficult to stay focused on brining in new ACV. Top brass constantly preaches how we're a customer company and how we love our customers, yet we offer no support, training or resources unless they pay through the nose. Free resources are not good enough to get clients going, and company doesn't really care if they renew or not.

Viewing 292 - 294 of 22,519 Reviews

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