Secureworks reviews

3.6

70% would recommend to a friend

(715 total reviews)

Wendy Thomas

62% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

715 reviews
3.0
Feb 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Long time in the industry with an established brand in Managed Services Roadmap is promising with XDR & VDR

Cons

Issues with Sales Operations and Legal - not too flexible New Channel Organization that lacks a clear strategy Unproven new products will face fierce competitors

avatar
Secureworks Response
5y
Thank you for taking the time out of your day to share your thoughts with us. I am sorry to hear that your experience as a team member at Secureworks has been less than positive. We take a lot of pride in our company culture and in creating an environment that is enjoyable and rewarding for all of our team members. If you are open to it, I welcome further discussion regarding your feedback. You can reach me at feedback@secureworks.com. I look forward to the possibility of connecting with you further. Thank you, Chris
1.0
Mar 4, 2020

Terrible culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

quite a few solid solutions

Cons

Never experienced such a poor & cut throat work environment

avatar
Secureworks Response
6y
Thank you for taking the time out of your day to share your thoughts with us. I am sorry to hear that your experience here was not as positive as we'd like for it to have been. We are always looking for opportunities to make positive changes to our workplace environment for our employees worldwide. If you have comments about how your experience could have been improved, I welcome you to reach out to me at feedback@secureworks.com. Thank you, Tom
1.0
Feb 15, 2020

An abysmal failure of trust and delegation....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very talented people in general, who are passionate about security. You won't find a MSSP with a better pedigree amongst middle management.

Cons

If you're not in Atlanta, don't bother trying to get your point across because it simply won't be listened to. There's a complete failure in the way that the business is run - EMEA and APJ are ignored and leaders there are leaders in name only. They are unable to affect change and ensure local strategy aligns with overall corporate objectives. Complete lack of understanding of market needs outside the core US market. At the same time, they have full responsibility for delivering results ie. Accountability without Control. Financial and administrative systems are poor, but senior team members don't seem to understand the need to get these basic hygiene factors right. Waves of redundancies even though people are already overworked and the good people are leaving in droves. Complete lack of attention given to some exceptionally poor managers who are allowed to continue failing the company and their teams. It's all a great pity because fundamentally, Secureworks is a great company. It has lost its way with an erratic strategy and focus on the wrong priorities. I sincerely hope that changes.

Viewing 85 - 87 of 715 Reviews

Glassdoor has 735 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.