ServiceNow Associate Technical Writer reviews

4.5

62% would recommend to a friend

(19 total reviews)
avatar

Bill McDermott

100% approve of CEO

99% positive business outlook

Associate Technical Writer employees have rated ServiceNow with 4.5 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Associate Technical Writer professionals have an excellent working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Associate Technical Writer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

19 reviews
5.0
Apr 16, 2023

All good!

Recommend
CEO approval
Business Outlook

Pros

Positive work environment. Work matches my background perfectly. Good challenge matching my skills. Independent work and in teams is a good balance!

Cons

Takes a while to grasp the different sub-orgs can be a challenge.

5.0
Nov 14, 2022
Recommend
CEO approval
Business Outlook

Pros

- Loud & clear emphasis on fostering psychological safety - As of review, company is succeeding despite industry-wide layoffs - Remote-friendly (role-based), work-from-home accepted and applauded (not just a phase!) - Balanced culture, happy customer AND happy employees (never sacrificing one for the other, both can be true) - Comprehensive product documentation - Lengthy (1 month - 3 month), but rewarding and enriching onboarding experience - Efficient recruiting process, less than 2-3 weeks total - Salary transparency/alignment during recruiting, was told projected offer amount early in the process - Degree-agnostic, experience is a valid substitute for a college degree!

Cons

- Very large product, low learning curve (lots to learn, but lots of time/patience for new hires in most cases. Steep would be lots to learn + fast) - Sometimes difficult to articulate what we do, especially to colleagues outside of tech

4.0
Aug 3, 2022

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, Benefits, Stock, Good management

Cons

Lower salary ranges offered at employment

Viewing 13 - 15 of 19 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.