ServiceNow Associate Technical Writer reviews

4.5

62% would recommend to a friend

(19 total reviews)
avatar

Bill McDermott

100% approve of CEO

99% positive business outlook

Associate Technical Writer employees have rated ServiceNow with 4.5 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Associate Technical Writer professionals have an excellent working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Associate Technical Writer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

19 reviews
4.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, strong executive leadership with a drive to win at all costs.

Cons

Culture is shifting to a bit of a snake pit from when I joined 5 years ago. Leadership changes with cut-throat VPs brought in from Oracle and Microsoft. Not the ServiceNow that I joined anymore.

5.0
Oct 30, 2025

Nothing but delight

Recommend
CEO approval
Business Outlook

Pros

1. They stand by what they say. People first means people first. 2. Super cooperative people all around 3. Everyone is super duper kind 4. Moulded themselves to the WFH culture and curated creative activities to ensure employees keep learning, engaging, and networking. 5. Amazing office space. 6. Not to brag, but I understood the true value of listening and understanding the customer here at ServiceNow. :)

Cons

1. Long and overwhelming onboarding training 2. Unstable processes (but could also be a pro)

5.0
Aug 23, 2025
Recommend
CEO approval
Business Outlook

Pros

It was good experience....I wish I had expressed my leadership skills well!

Cons

No cons specifically... at least not noticed by me

Viewing 1 - 3 of 19 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.