ServiceNow Associate Technical Writer reviews

Internal processes are very complicated. It may take many months to learn, and then UIs, content styles, tools, and more, change often.

There were people that didn’t do their roles and were 100% activists and DEI cheerleaders. The department was hostile to white men and promoted based off gender, race, and activism, showed favoritism to them, and ignored the people actually doing their jobs well. Lots of managers followed fringe progressive concepts making them their whole identity and subjecting everyone to this while dividing the culture. All strong employees left the company on my manager’s watch as he circled himself with weak people lacking competence. He himself was a weak leader and avoided anything that made him uncomfortable, which was a lot. Some great managers, some terrible. The culture is overall toxic in technical writing.