ServiceNow reviews

4.1

81% would recommend to a friend

(5,703 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Dec 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent Salary Company has good work culture in few of the teams but Cloud Infrastructure Shared is worst of all.

Cons

People are shouted, scolded left and right for no reason. So many complaints and 360 degree reviews have fallen deaf ears of senior management. So many people have been fired, forced to leave immediately. No due respect been given to people. Power politics is in full play here. They have been insulted, maligned and forced to shut their mouth. People are judged based on the college and company from where they are coming and not by their work. People who are not from Top companies or IITs/NITs are treated inferior. Only people coming from these companies are valued and rest are considered as rats. This company is built by hard working engineers and not by such people who is roadblock to company's success. He is running this team like his own house and even HR is afraid to raise voice against him.

2.0
Sep 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Great technology, inspirational CEO and high growth

Cons

Big discrepancies in how jobs are levelled and compensated. Hiring external people into senior roles instead of promoting from within. Preaching diversity but not many ethnic leaders in the company and hardly any women leaders outside the US. Compensation department is ruthless and looks for ways to not pay sales staff. Tremendous workload and micromanagement. Some countries do not have benefits in line with market.

2.0
Apr 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Good pay, stocks and benefits

Cons

Bad product management . Difficult to move across the BUs. Will be stuck with a BU. Lots of irrationality in hiring product managers.

Viewing 301 - 303 of 5,703 Reviews

Glassdoor has 6,639 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.