ServiceNow reviews

4.1

81% would recommend to a friend

(5,711 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Dec 23, 2025

Great remote job

Recommend
CEO approval
Business Outlook

Pros

Great pay, little work, culture is chill

Cons

Poor management and organization, not enough work to go around, it’s SaS

5.0
Dec 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing and capable people Excellent corporate culture Incredible benefits A lot of focus on personal development

Cons

Incredibly complex systems to learn Onboarding process can be overwhelming

5.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture, coworkers, pay, technology, upward mobility

Cons

Workload can vary, at times might feel like you’re spread too thin.

Viewing 316 - 318 of 5,711 Reviews

Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.