ServiceNow reviews

4.1

81% would recommend to a friend

(5,711 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Dec 20, 2025

Overall good

Recommend
CEO approval
Business Outlook

Pros

- Good work-life balance - Employee-friendly - Great learning and up to date with new tech.

Cons

- Work on low cod environment

5.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Benefits package (pension, shares, discounts, health programs) - Innovation - the forefront of the next generation of technology - Leadership - a fantastic leadership with drive and inspiration

Cons

- Large - can be challenging to act fast on decisions - Location - US centric

Viewing 319 - 321 of 5,711 Reviews

Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.