ServiceNow reviews

4.1

80% would recommend to a friend

(5,712 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Benefits package (pension, shares, discounts, health programs) - Innovation - the forefront of the next generation of technology - Leadership - a fantastic leadership with drive and inspiration

Cons

- Large - can be challenging to act fast on decisions - Location - US centric

2.0
Dec 17, 2025

Company culture declining

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent Salary Decent Benefits Decent growth

Cons

Declining Culture Poor WLB Arrogant teammates

Viewing 322 - 324 of 5,712 Reviews

Glassdoor has 6,648 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.