ServiceNow reviews

4.1

80% would recommend to a friend

(5,712 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid leadership team, great work life balance

Cons

Lots of reorgs, letting talent senior leaders go and disbanding impactful teams. Very siloed

5.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

a lot of learning opportunities and excellent culture.

Cons

technical support can be stressful and you will need to know how to manage your time effectively to succeed.

Viewing 325 - 327 of 5,712 Reviews

Glassdoor has 6,648 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.