ServiceNow reviews

4.1

81% would recommend to a friend

(5,711 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Dec 2, 2022

Not a great place for women

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, pay is very competitive

Cons

If you are a woman here, get ready for tons of mansplaining by dudes that are less knowledgeable and less experienced than you. There are obviously many men who were in the right place at the right time and promoted beyond their capabilities and are very insecure about it.

3.0
Feb 24, 2022

Depending on department can be a toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, Smart colleagues, Global company

Cons

Toxic work culture Emails at all times of the day and night You’ll find yourself responding to work even on The weekends. They like to call it the “rocket ship” and seems like everyone is drinking the kool-aid. Zero work life balance! Stay away!

3.0
Feb 20, 2022

Depends on what you care about

Recommend
CEO approval
Business Outlook

Pros

- Compensation usually above market - (Formerly) great equity grants - Very high growth - Excellent marketing - Extensive training opportunities

Cons

- Internal culture at management levels ranges from non-existent to toxic and hostile - Once fully vested, people leave almost immediately, which shows how little the environment actually provides past compensation - Despite internal messaging there is a sense that the music will stop sooner rather than later and things will get worse quickly - Customers are beginning to dislike the company as much as they like the product

Viewing 325 - 327 of 5,711 Reviews

Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.