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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,712 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Dec 11, 2025

      no Title

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good management does well here

      Cons

      Nothing to mention at it

      5.0
      Dec 11, 2025

      ServiceNow: An Incredible Place to Grow and Make an Impact

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mission & Impact: Truly feel like I'm part of something bigger than just a job. The company's vision for making the world of work better is compelling, and you see the real-world impact every day. Growth & Momentum: ServiceNow is an absolute rocket ship. The company is constantly growing and evolving, which translates into huge opportunities for career development and learning. It feels exciting to be at a place with so much upward trajectory. Platform Excellence: The ServiceNow platform itself is outstanding. It’s innovative, powerful, and a great product to stand behind. It makes the day-to-day work engaging. Culture & People: The culture and people are amazing. It's a supportive, collaborative, and genuinely kind environment. I've been able to connect with brilliant colleagues who are all rowing in the same direction.

      Cons

      Pace of Change (Common in Big Tech): The only real "con," and it's common in a hyper-growth tech company, is the sheer amount of change. Whether it's organizational shifts, new product launches, or process updates, the pace can sometimes feel relentless. It requires constant adaptation, which can be challenging at times.

      Viewing 331 - 333 of 5,712 Reviews
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      Glassdoor has 6,648 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.