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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,712 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Dec 11, 2025

      Good benefits and opportunities, but management quality varies

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A supportive team makes a huge difference and if you get a good team you are truly lucky. The company offers strong benefits including RSUs, learning opportunities and a solid work environment. Work culture is generally good and there is exposure to modern platforms and technologies.

      Cons

      Some managers in the support team struggle with people management. Decision making and communication can feel inconsistent at times. Career growth may depend heavily on which manager you report to, which is not always ideal.

      5.0
      Dec 10, 2025

      Solid Company

      Corporate development senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid, growing company that treats employees pretty well. Comp and benefits are in-line with other major tech companies (though not top of market by any means).

      Cons

      Nothing major to disclose regarding cons.

      5.0
      Dec 9, 2025

      Good Employer

      Quality engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good co workers, good teammates/manager

      Cons

      The work is extremely challenging, be prepared to spend above 8 hours daily even on "slow" seasons to figure things out with other peers.

      Viewing 334 - 336 of 5,712 Reviews
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      Glassdoor has 6,648 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.