ServiceNow reviews

4.1

80% would recommend to a friend

(5,713 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Dec 9, 2025

Good Employer

Recommend
CEO approval
Business Outlook

Pros

Good co workers, good teammates/manager

Cons

The work is extremely challenging, be prepared to spend above 8 hours daily even on "slow" seasons to figure things out with other peers.

5.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

- Fantastic Work Life Balance / Encouraged to utilize unlimited PTO - Great collaborative work space

Cons

- Not the highest paying org - Growth / career path uncertain -> becoming very corporate

Viewing 337 - 339 of 5,713 Reviews

Glassdoor has 6,650 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.