ServiceNow reviews

4.1

80% would recommend to a friend

(5,715 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,715 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good products, office amenities were nice, people generally were smart and easy to work with.

Cons

Terrible middle management, increasingly high turnover of long time employees and unrealistic targets/goals

Viewing 367 - 369 of 5,715 Reviews

Glassdoor has 6,652 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.