ServiceNow reviews

4.1

80% would recommend to a friend

(5,716 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,716 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The overall sentiment for ServiceNow's future is bright. The AI is really good and the partnership with Nvidia shows big promise.

Cons

Some business units will come under pressure and there is a risk of internal conflicts.

3.0
Nov 21, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Working on exciting AI products

Cons

Work life balance is bad

Viewing 370 - 372 of 5,716 Reviews

Glassdoor has 6,653 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.