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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,713 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Mar 27, 2019

      Sales and outlook

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - technology leader - great customers - ' start up' culture

      Cons

      - 3/10 make targets - micro management - politics - hire/ fire - internal policies

      1.0
      Mar 21, 2019

      Don't every join ITAM content team in India, Hyderabad

      Content analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing which is worth saying in ITAM content team Hyderabad

      Cons

      Job description and role is totally different. You would work on target of normalizing 100's of rules per day, which is really not worth. You Will not learn anything to survive, even of ServiceNow certification are free, you can't take them since you're manager doesn't approve it.

      4.0
      Nov 27, 2018

      Super-fast growth company, good people, but can be chaotic and needlessly turbulent.

      Global senior director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very strong product and customer value proposition. Company is growing consistently at 40%. CEO and new mission and vision ('making the world of work work better for people) taking the company in an an exciting direction. People are solid, professional and generally collegial

      Cons

      Usual downsides associated with a fast growth company--lots of change, process maturity and support structures are several step behind where they should be. In particular, if you are a manager and need to recruit staff, you're on your own. The driver culture of SN means that there is lots of people doing stuff without much coordination or forethought. Also, internal competition at the senior levels of the company is intense. it's not as collegial. There are many good leaders, but as with any company, quality is variable depending on where you sit. The marketing department, for instance, has a terrible culture with lots of micro management.

      Viewing 376 - 378 of 5,713 Reviews
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      Glassdoor has 6,650 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.