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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,713 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Jul 1, 2020

      Leading technology & lagging culture

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Industry-leading technology, constantly innovating, tremendous executive leadership. Unlimited opportunities for the sales organization and cross-selling into customers with a diverse platform to truly transform how work gets down across an enterprise. Company is dedicated to making customers successful and it shows.

      Cons

      Condescending and elitist attitude seems to have developed as the company has continued to grow. Middle management is hit or miss in terms of leadership and investing in the growth of employees.

      4.0
      Aug 20, 2019

      Sales

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great local team culture and supportive management. Everyone is motivated to continue to make this a fun and rewarding place to work.

      Cons

      Not a lot of career opportunities if you live/work in a remote office. It is starting to feel like working for a big company with growing middle management. Commercial decisions are not very customer cent.ric

      Viewing 373 - 375 of 5,713 Reviews
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      Glassdoor has 6,650 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.