ServiceNow reviews

4.1

80% would recommend to a friend

(5,713 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Mar 23, 2021
Recommend
CEO approval
Business Outlook

Pros

They offer good salary and benefits

Cons

Management is not open to new ideas. The team starts feeling insecure when new talent is taking things forward. All they want is monkey coding, they do not want parallel execution or readability of code. They invest a lot of time in monitoring our activity instead of extending help to new joiners. Instead of giving enough resources, they ask many questions as to why they require the resources. They invest a lot of time to prove us wrong, instead of making us right. In total, not a great place to work.

3.0
Feb 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Good product and generally have happy customers

Cons

Growing into a machine that talks a lot about good culture, values etc but doesn’t walk it in reality. Gone very old school large corporation, where everyone needs to say what management want to hear.

Viewing 370 - 372 of 5,713 Reviews

Glassdoor has 6,650 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.