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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,726 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      2.0
      Nov 6, 2016

      Horrible Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive Salary, bonus & shares

      Cons

      Extremely poor management. More focused to satisfy other managers than focus to the employees that report to them. Huge attrition rate.

      1.0
      Sep 13, 2016

      its good

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is good compared to my last company. Free lunch and drinks. Use of technology is growing.

      Cons

      No manager interaction, manager is not technical and offloads her work. No career or salary raise if you are not a favourite. No work from home

      2.0
      Aug 14, 2016

      Operations

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay, including generous bonus and stock options.

      Cons

      Poor communication and U.S. centric leadership. Dunning-Kruger effect evident in senior leaders. Attracts the brightest people but tells them what to do, rather than follow their advice, rate of attrition not surprising.

      Viewing 460 - 462 of 5,726 Reviews
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      ReviewsServiceNow reviews

      Glassdoor has 6,664 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.