ServiceNow reviews

4.1

80% would recommend to a friend

(5,726 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Feb 7, 2016

Culture Broken

Recommend
CEO approval
Business Outlook

Pros

Great Product, Happy Customers, Great Legacy

Cons

Lost the culture after IPO, While stock price very important, short term objectives having impact on staff, pricing / contractual issues difficult

3.0
Jan 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Energetic and innovative start up atmosphere. Extendable platform at core of all service offerings. Lots of opportunities to shine.

Cons

Missing work life balance. Inconsistent company direction and strategic vision. Lack of learning from past mistakes.

4.0
Dec 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Definitely a team of drivers. Pretty good work life balance. Office gets pretty quiet by 5:30pm. Those with more experience and expertise may be expected to stay a little later or be on call.

Cons

Some middle management lack experience. Both a pro and a con: You are asked to take a good amount of weekend shifts in customer support, but you do get a makeup day.

Viewing 463 - 465 of 5,726 Reviews

Glassdoor has 6,664 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.