ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Oct 14, 2025

Silent layoffs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing much to consider a pro, this is by far the worst company I’ve worked for.

Cons

I don’t know what’s worse, the infinite layers of incompetent middle management, or the fact that it’s not about “what you know”, but more of “who you know” to get ahead in this company.

Viewing 466 - 468 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.