ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

- Autonomy from day one with strong backing - Smart, kind teammates who raise the bar - Mission‑driven culture; values show in decisions - Plenty of opportunities across products and functions

Cons

- Sometime role boundaries are blurry, but this keeps the job vivid and engaging - Timesheet

4.0
Oct 12, 2025

Great organization

Recommend
CEO approval
Business Outlook

Pros

Work culture, Leadership, Transparency, Sustainable Growth

Cons

More monetary wellness benefits, work life balance

Viewing 472 - 474 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.