ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Feb 5, 2026

Meatgrinder

Recommend
CEO approval
Business Outlook

Pros

Good benefits (at least at the time I was there). Clean office, well-stocked kitchen.

Cons

Technology stack is very limited and there isn't much to learn in terms of technologies. Constant push for more work (this is why the kitchen is well stocked - so that one can stay in the office). One quickly becomes worn out, yet the push never stops. Employees are constantly being fed some cool-aid. If you want to apply internally for a position with a different team or department, they require that you notify your current manager upfront. Never heard of that elsewhere.

3.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Very busy and fun environment. Always learning and contributing. Good Comp.

Cons

Political and can be brutal. Like being gaslighted.

Viewing 472 - 474 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.