ServiceNow Sales Development Representative (SDR) reviews

4.0

75% would recommend to a friend

(78 total reviews)
avatar

Bill McDermott

88% approve of CEO

73% positive business outlook

Sales Development Representative (SDR) employees have rated ServiceNow with 4.0 out of 5 stars, based on 78 company reviews on Glassdoor. This indicates that most Sales Development Representative (SDR) professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Sales Development Representative (SDR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

78 reviews
2.0
Jul 3, 2023
Recommend
CEO approval
Business Outlook

Pros

The people are amazing. I have really found a good group of friends here. I would highly recommend coming here once you have some experience elsewhere but not for your first job in sales.

Cons

This is my first job after uni I do not think I was trained to do the job. I do well for myself because I am very proactive in seeking out support. We have had multiple new hires recently who will not make their probation period and I think that is largely due to the lack of quality training we get. If you do not have sales experience and you would like to be trained I would recommend going to a more established older company such as Oracle or Salesforce or Google etc.

1.0
Jun 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Great compensation Company culture is great

Cons

Poor work life balance Very poor tools for a SDR role Data in the CRM is definitely lacking and hinders SDR performance Management does not have the ability to act on issues. Very centralised power in the higher ranks. No career path opportunities for early in career individuals.

Viewing 46 - 48 of 78 Reviews

Glassdoor has 6,678 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.