ServiceNow reviews

4.1

79% would recommend to a friend

(5,728 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Feb 24, 2025

Used to be a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Platform and technology are amazing

Cons

The leadership team is not honest and not giving out merit increases anymore.

1.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Snacks! Some nice people Nice office

Cons

Toxic culture from top down Weak leadership Even worse Employee relations Bullying is allowed and ignored

1.0
Feb 8, 2025

New leadership sucks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Used to have fabulous work culture.

Cons

Lots of fiefdoms now. Toxic leadership is encouraged and promoted, turning team members against each other. This has led to teams becoming completely distant and each one looking out for themselves.

Viewing 484 - 486 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.