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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,746 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      1.0
      Jul 14, 2020

      HI Support Team, Hyderabad, India - Honest Review

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Stocks and benefits. - 1 month notice period. - You will be forced to work beyond your limits, you will learn to handle pressure if you can work.

      Cons

      - Stock options will make you work life a slave, choose wisely. - No much career growth - Even the pay will be low due to stock options. - Management is the worst. Few of them are just show pieces and cannot even handle escalations. - All Managers were once colleagues in CA, they were not evaluated atleast. - No work life balance. - Your salary, career everything is in the hands on managers. HR has no role in the organisation. - You need to work during weekends twice a month without any allowance. - Policies in India are different from global policies, which are the worst. - Few Engineers dominate other Engineers with their extra managerial skills, don't fall for them ever!

      4.0
      Jul 12, 2020

      Good Software Product, but the benefits are a JOKE!

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The product we make is a market leader. - Company is growing.

      Cons

      -The 401k is a joke. Do not call yourself an "Enterprise Software Company" when even the smallest start-ups offer more appealing 401k matching. - We are one of the most expensive solutions compared to our competitors. We are approaching $5B in annual revenue. How about we use that and take care of our employees? Increase our medical and retirement benefits? It's a radical idea, I know... - It's hard to take time off. They say you have unlimited, but you will be lucky if you get any. The reason they have unlimited is so they do not have to payoff your unused PTO when you decide to leave or when they fire you.

      4.0
      Jul 9, 2020

      Great Company - Old School ways of thinking

      Value management consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its really great to see how well the company is doing and the CEO, Bill, has a great vision for the company. The value team is doing amazing work and really sets the company apart from its competitors.

      Cons

      FIRE DRILLS CONSTANTLY, which is fine on occasion, but when it is nonstop, it is exhausting. Also, there aren't many young people in this company. The Leadership has an "old-school" way of thinking which I was surprised about for a tech company in the Bay. I have also noticed that there are not many women leadership roles in the Value practice (not many = none).

      Viewing 4906 - 4908 of 5,746 Reviews
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