Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at ServiceNow?

77% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (380) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 803 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 442 reviews)); "Great people and a lot of learning" ((in 402 reviews)); "Benefits are good and fair" ((in 401 reviews)); "Good pay and stock performance" ((in 260 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 176 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 130 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 33 reviews)); "Quiet layoffs: Both contractors and full" ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

ServiceNow reviews

4.0

77% would recommend to a friend

(5,746 total reviews)

Bill McDermott

89% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,746 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

5.0

Aug 13, 2021

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits, company genuinely cares about it's employees, a great place to work!

Cons

Fast growing company means rate of change is higher than some places.

4.0

Aug 13, 2021

Growth Opportunity

Senior bi developer

Recommend

CEO approval

Business Outlook

Pros

Wokring in ServiceNow comes with exposure to trendy technologies and massive growth opportunities. Cpmnay offers good salary and other benifits like free food and great medical insurance.

Cons

Work Life balance can be better. Due to geographical distances, employees usually stay late for meetings and other discussions. Rest everything seems to be pretty great.

5.0

Aug 12, 2021

Great place to work

Campaign program manager

Recommend

CEO approval

Business Outlook

Pros

Managers seem to actually care about work-life balance, encouraged to grow, feel appreciated as a team member. Excellent onboarding experience.

Cons

ServiceNow is sometimes too big to get quick answers to questions related to IT and HR, so it requires some patience -- however this is not in all cases.

Viewing 4909 - 4911 of 5,746 Reviews

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Great place to work!

Growth Opportunity

Great place to work

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