ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Mar 19, 2020

Political

Recommend
CEO approval
Business Outlook

Pros

Good pay, good work environment, and opportunities

Cons

Behavior at the senior level is driven by politics, not transparent, performance reviews revolve around senior level perceptions versus meeting goals and driving business forward as determined by your boss, bad behavior cross functionally is allowed

3.0
Mar 9, 2020
Recommend
CEO approval
Business Outlook

Pros

- Solid pay & benefits, lots of money to be made in stock grants and ESPP - The technology is exciting to work with; innovative and in-demand - Fellow SCs are an intelligent and collaborative crew

Cons

- Growing layer of middle management that's inept, arrogant, and more interested in playing politics than actually leading the business or their people - The good leaders that exist are being marginalised and aren't rewarded for doing the right things - Growth and development is a political game and you are a pawn. Promotions and leadership roles are bargaining chips for management to get their own needs met. Most promotions are not about who is best suited to the role, but about the power other leaders gain by moving up their own allies.

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Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.