ServiceNow reviews

4.0

77% would recommend to a friend

(5,740 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Feb 10, 2020

Intern

Recommend
CEO approval
Business Outlook

Pros

free lunch and other perks for interns, many speaker events and social events for interns. the company wanted the work that interns did to be impactful

Cons

the project is dependent on the intern's manager, but my manager left for a work trip

5.0
Feb 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Unusually strong integration between departments. Senior leaders are accessible and humble. Decisions are made quickly and based on engineering rather than politics. Promotion of diversity is genuinely broad and not only LGBT+ & gender. The product is v popular with customers and that feeds into a healthy connection to customers and their needs and plans. Customer retention is v high and this is something we are proud of. The company is growing and making money & you can feel that in the compensation/ benefits/swag as well as the office events. The Dublin office is a fun place to work and easy place to make friends. It's also a good location close to a train station.

Cons

No downsides so far for me

3.0
Feb 5, 2020

Poor Indian managements qualities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

very nice product, good management in usa and good benefits

Cons

Our management is very much lowrespect for other people's. Good technical skills but having poor qualities as he is never paying attention to his team members words and instead is looking in emails and answering mobile phone saying every phone and mails urgent and we repeating and wasting time always

Viewing 4975 - 4977 of 5,740 Reviews

Glassdoor has 6,678 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.