Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

79% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 805 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 449 reviews)); "Great people and a lot of flexibility" ((in 406 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 395 reviews)); "Good pay and stock options" ((in 257 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 173 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 130 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 47 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 30 reviews)); "No diversity in the Amsterdam office." ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)

Bill McDermott

91% approve of CEO

74% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

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Veteran status

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

2.0

Nov 22, 2019

Renewals

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly folks stocked drinks Convenient lunch trucks

Cons

No personal desk space We spend 8+ hours of our day here. A personal cube would be nice to make our long days a little more enjoyable - Zero flexibility! You don’t always have to be in the office to be productive. Especially with the open floor plans sometimes you can get more work done working from home - if it’s slow let us go home early and beat the horrible commute! We are all responsible adults to leave early and log back on from home to finish out the day! -Open floor plan does not allow us to make calls. I don’t always want my peers to hear my conversations and vice versa

4.0

Nov 21, 2019

Dev manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy, global teams, great people and great offices

Cons

Bad Management, lots of inside political issues,

4.0

Nov 20, 2019

A great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Work life balance 2. Higher authorities are at reach

Cons

Till now, nothing found in here

Viewing 5020 - 5022 of 5,738 Reviews

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ServiceNow

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Dev manager

A great place to work

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