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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,738 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Nov 19, 2019

      Growth mindset

      Client director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Customers love our products and services, we are still small enough to be creative and entrepreneurial

      Cons

      Growing pains as we grapple with increased operational complexity

      4.0
      Nov 18, 2019

      Great company

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary, friendly place, good benefits

      Cons

      Very slow development pace No career opportunities

      2.0
      Nov 18, 2019

      Depends on whether you report to a good manager

      Senior technical consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great compensation Fantastic benefits Working with an industry leading platform

      Cons

      To save you scrolling through all of the reviews, there are common themes that are consistent across ServiceNow: Culture is nothing like what the ServiceNow corporate message tries to convey Cronyism Management has favourite employees that will always get promotions Hire and fire mentality Abhorrently poor middle management that act only as mouthpieces for senior leadership and have no opinions of their own Career depends on whether you report to a good leader. They do exist at ServiceNow!

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      Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.