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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,738 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      5.0
      Oct 29, 2019

      Great Work Culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, supportive team and, challenging work.

      Cons

      Legacy System that will take time to become comfortable with.

      4.0
      Oct 29, 2019

      Good Technology Platform

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The platform normally works as expected, and can get as innovative as you like it to be.

      Cons

      Career path is limited for technical folks

      3.0
      Oct 24, 2019

      A company in its adolescence with good measure of brilliance and confusion

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great platform with good products Fiercely loyal customer base World-class sales team A lot of investment in its products, platform, brand awareness, and people Good stock performance, employees who joined 2+ years back benefit a lot.

      Cons

      The company is becoming more bureaucratic. Have not lost its agility yet, but if this is not addressed it can be a problem. Lots of top-down mandates and decisions. Lack of a strong partner ecosystem, especially for emerging products Marketing is a mess, both the org and the activities in marketing. The tendency to copy from outside rather than trusting own judgment and people and taking bold, but well thought out decisions.

      Viewing 5032 - 5034 of 5,738 Reviews
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      Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.