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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,738 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      3.0
      Oct 23, 2019

      Overall good company

      Senior software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      World class executive management. Almost worth the job to hear John Donahoe speak at company meetings.

      Cons

      Poor work/life balance due to significant company growth.

      2.0
      Oct 21, 2019

      Great product. Poor people management

      Solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Innovative products that really help customers deliver great outcomes

      Cons

      Poor line management, immature processes, not a diverse workforce. You are hired to do a job, not for your potential.

      avatar
      ServiceNow Response
      6y
      We're glad you see our products living up to our purpose: to make the world of work, work better for people. On the people side, developing talent and growing our managers is a top company priority. We have launched several programs over the past 18 months to develop our leaders, and we continue to invest in growth activities and initiatives to democratize learnings for all employees at our company.
      5.0
      Oct 21, 2019

      Successful company with a bright future.

      Technical support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      ServiceNow is and will remain a very successful company moving into the future. This was my first full-time job out of college, and I have been given huge opportunities here. Lots of trust will be placed in people with the right mindset, and it's a place with a high reward structure if you are a top performer. Although I will be leaving the company in a month due to a greater challenge and opportunity, ServiceNow has provided me the nest that I was able to grow and learn in.

      Cons

      As the company has scaled over 5 years, there's been a lot more red tape and structure, but this is can be seen as a necessity rather than a con, as we deal with live production data. If there's only one CON I can really think of.... it would be that our snack bar hasn't evolved much over the 5 years I have been here :-)

      avatar
      ServiceNow Response
      6y
      It's been a pleasure to have you here at ServiceNow! Thank you for the time you invested in us; we're glad to hear you had such a great experience. Your next company is lucky to have you!
      Viewing 5035 - 5037 of 5,738 Reviews
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      ReviewsServiceNow reviews

      Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.