ServiceNow reviews

4.1

79% would recommend to a friend

(5,736 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,736 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Aug 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Great people, great product, great customers

Cons

Getting a bit middle management heavy

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ServiceNow Response
6y
Thank you! As a client director, you're with customers every day, and we appreciate everything you do to drive a successful journey for them. We agree with you - our customers' success leads to our success! P.S. We hope you like the new Chicago office space!
5.0
Aug 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Learning opportunities Good work life balance Exposure to latest technologies

Cons

Management can handle things in a more structured manner

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ServiceNow Response
6y
Thank you for your thoughts, and for recognizing the growth opportunities at ServiceNow. We're glad you're here!
5.0
Aug 24, 2019
Recommend
CEO approval
Business Outlook

Pros

- Great company with great benefit package, competitive salary - Awesome work environment with skillful co-workers - Work-life balance

Cons

Growing company so still having a lot of changes

Viewing 5056 - 5058 of 5,736 Reviews

Glassdoor has 6,674 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.