ServiceNow reviews

4.1

79% would recommend to a friend

(5,736 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,736 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Aug 28, 2019
Recommend
CEO approval
Business Outlook

Pros

- Work-life balance - Compensation - ServiceNow technology / platform

Cons

- Executive leadership is a 'joke' at best - Deteriorating culture and lack of respect for individuals

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ServiceNow Response
6y
We disagree. ServiceNow's executive leadership team is committed to building a great, enduring company. Besides their industry, business, and technology expertise, they also hold themselves and their teams accountable for living our company purpose and exemplifying our values. As a company, we believe deeply in helping our customers succeed, and in creating a culture of belonging and respect.
4.0
Aug 27, 2019

Fast Growing and changing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture is great - people are connected and happy to support each other.

Cons

Due to the fast pace change it is difficult to keep up to date with what is happening.

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ServiceNow Response
6y
Yes, we are growing fast, and we're glad you're a part of this terrific journey. We'd suggest making sure to focus on your core set of critical priorities and to reach out to your colleagues for an assist when you need it. As you know, we believe in "winning as a team" - collaboration and connection can help when things are moving so fast.
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Glassdoor has 6,674 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.