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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,730 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      3.0
      Mar 11, 2023

      Good pay but work till you bleed out

      Staff user experience designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and good stock options. If you are progressive you can learn a lot from a very experienced design team.

      Cons

      Lots of politics. One of the main design VPs use to be a QA person so you’ll be expected to design like you are a developer. Not a lot of room for creativity. You’ll own a few pixels and those will be designed by committee not you.

      2.0
      Mar 6, 2023

      In a bad state. Think twice before joining

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxed working environment Good benefits overall

      Cons

      ServiceNow has been secretly managing people out. The incompetent managers are hiding their incompetencies and inefficiencies by unfairly denying increment and bonus in the ACR. They're PASSIVELY FORCING PEOPLE OUT so ServiceNow still comes across as a humane employer. Bill and P4 have decided no layoffs but to cut costs, the incompetent managers have been asked to identify so-called low performers and either give them PIP or make the environment toxic.

      2.0
      Feb 4, 2023

      Experience totally depend on your manager

      Senior linux administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Learning opportunities Very nice company environment Good breakout area Frequent company fun activities

      Cons

      Managers can totally go against company policy and you cannot complaint. There is no recognition to some teams if their manager do not participate You cannot take all leaves without cutting your salary/bonus

      Viewing 505 - 507 of 5,730 Reviews
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      Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.