ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Dec 24, 2022

Poor design culture

Recommend
CEO approval
Business Outlook

Pros

Executives are very inspiring and promote the right values There are lots of amazingly smart people Good compensation Good work-life balance Great design events and sVP

Cons

Design is completely marginalized and is only used to draw interfaces, contrarily to the claim that they are following design thinking Some leaders who rose from the ranks are closed minded and don’t know how to lead creatives There is no innovation: design executes orders from PMs and business units. Too much focus on how things looks like and not enough on how they work Very few opportunities to evolve in the company

1.0
Nov 24, 2022

Very delayed Promotions

Recommend
CEO approval
Business Outlook

Pros

Great work culture Perks and Benefits are good - Gym

Cons

No work life balance Company does not provide any transport facility Promotions happen after many ages Hike % is very less Salaries are less than competitors

2.0
Aug 13, 2022
Recommend
CEO approval
Business Outlook

Pros

- Competitive pay - Comprehensive health benefits - Looks good on resume

Cons

- Dysfunctional middle management - HRBP works solely for company, not employees - Popularity contest, social politics runs rampant - Grossly understaffed & expected to work 10-12 hr/day min. - No sense of responsibility/accountability, issues pushed from one team to another

Viewing 508 - 510 of 5,730 Reviews

Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.