ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Jun 7, 2022

No work life balance

Recommend
CEO approval
Business Outlook

Pros

Still growing at pace and lots of opportunities

Cons

More and more focus on selling whether the customer needs it or not. As it's grown the quality of hiring has deteriorated significantly and more and more random roles are being created. I was there for six years and thought it would be my job for life but the incessant drive to sell, sell, sell to maintain growth and deterioration in any form of work life balance means I recently left to seek new challenges

3.0
Jan 14, 2022

Losing Rocket Fuel for employees, boost for managers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good equity RSU plan and opportunity for refreshers if you only care about work. However only IC3 level and above have decent opportunity

Cons

No Work Life Harmony / Balance

4.0
Dec 3, 2021

Snow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool product and great stock

Cons

Toxic workplace, uneducated leadership, can often marginalize employees of color.

Viewing 511 - 513 of 5,730 Reviews

Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.