ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Apr 8, 2019
Recommend
CEO approval
Business Outlook

Pros

RSU is the only thing which was good in India office

Cons

This is a managers pet company where you are horse with lot of nuts till solution is not scoped, after that your work will be taken and some else will be travelling to convince that its his achievement to show case and with higher management in place those guys who didnt even contributed a single line will teach you about the work you spent around 12-16 hours everyday. And to surprise you more when you question them they will tell you that who told you to write ppt's and documents, literally meaning dont present your work dont log what you do be a pet of your manager in a technology company and stink like them with no ethics. Not sure why they are hiring managers when their are engineers who can self manage, if they dont perform anyhow they will be fired so not sure.why need managers in India where ethics does not exists. Hire a tech architect who can lead with example and keep track of work.

1.0
Apr 8, 2019

Incredibly toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stock price appreciation Still a popular product, but getting behind with limited innovation

Cons

Toxic culture Workplace bullying Ego driven leadership Incredibly political

3.0
Apr 6, 2019
Recommend
CEO approval
Business Outlook

Pros

- Good work culture and casual work environment. - Unlimited Vacation days off. - Company is doing very well. ServiceNow platform is a powerful platform and you develop a good skill set of how you can use the platform to make things better.

Cons

- Getting a promotion is a big struggle. It seems a big deal for someone getting a promotion even if a person has worked and done pretty well for that team. - It may not be easy to work for some of the teams and may take some time to adapt to the team work environment. - Make sure people should know about the team and work they do if planning to interview for the particular team. Work widely varies from team to team. - People may start with a good compensation but years pass by and you may feel underpaid and undervalued.

Viewing 5122 - 5124 of 5,730 Reviews

Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.