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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,730 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Jan 31, 2019

      Very Hectic, Aggressive and Stressful - good pay

      Staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      For most positions, they pay way above average salaries. Trying to compete with big boys of Silicon Valley, with freebees, snacks, drinks and table tennis.

      Cons

      Disorganized, requests come from different directions at same time and everything is top priority. Frequent fire drills. Depending which org you get into, managers could make your life very stressful. No work/life balance. You are often expected to just pick up on short notice and fly across the world for some meeting that can be done over the phone.

      5.0
      Jan 30, 2019

      Great Company to work for...

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always improving processes, Growth is amazing, opportunities are great. Many new initiatives, DIBS! Technology Competence...

      Cons

      Benefits can be better... 401K matching just started, but it's minimal... They are Trying no doubt...

      1.0
      Jan 28, 2019

      Overall ok but internal politics will suck you bad

      Solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is growing no matter what anyone says and that’s the big pros I would say.

      Cons

      As part of the growth, company is hiring people at a good speed and so the quality measures to hire good people have probably been compromised. Another downside - be careful if you are given a out of the band salary and stocks. There will be a good chance that you will be asked to leave by the time you are near to your vesting date. I had almost half a million dollars worth of RSUs and couldn’t even get a penny out of it as I was given all stupid reasons to leave. I made 100% on my MBOs for 4 quarters in a row (that means I was doing good) but then suddenly, as I came close to my first vesting date, management started saying that I am not doing well. I showed the management so many appreciations from customers for me but they acted as blind to all of those.

      Viewing 5158 - 5160 of 5,730 Reviews
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      Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.