ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jan 25, 2019

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

hard to grow unless favourite

2.0
Jan 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Great pay, great&relevant customer conversations.

Cons

Too many old school sales (management) from dying companies like EMC and Oracle are joining. They destroy culture, and almost zero value, but do like to receive credits for work done by others whom already left ServiceNow out of frustration.

5.0
Jan 11, 2019

Senior Solutions Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rapidly growing exciting company. Great culture. The senior management is very interested in hearing your opinions and forming the culture, vision, and mission for the company. Everyone across the management gave the same clear message and guidance. Great colleagues, very highly motivated.

Cons

Very long work hours for solution consultants. I was working in the Japan office, and the work seemed to never end. Growing too fast to catch up wit the internal needs, however, the management always wants your honest feedback

Viewing 5161 - 5163 of 5,730 Reviews

Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.