ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jan 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Innovative Product/Platform company. Please love working for this company, and want to be associated to ServiceNow, as it is one of the fastest growing company in the SAAS industry.

Cons

No free lunches like many Bay Area Companies

3.0
Jan 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Great company, people as they value their employees in pay and provide excellent benefits. It is a very friendly work environment where many bright minds come together and communicate with ease.

Cons

The enterprise architecture has outgrown itself over the years with loads of tech debt. Their version control, testing and CI framework is very antiquated and needs a lot of modernization to reduce frequent headaches. Security and restrictions to prevent outside teams from doing direct commits to other teams codebase is a must. To their benefit I am sure they have combatted this issue by now.

5.0
Jan 5, 2019
Recommend
CEO approval
Business Outlook

Pros

1. Compensation 2. Work culture 3. Work life balance 4. Opportunities to work on latest and various technologies. Not tied to a specific technology stack 5. Career growth

Cons

Company is growing very fast. Lot of new engineers with below par talent are getting hired. It is affecting quality of the products

Viewing 5164 - 5166 of 5,730 Reviews

Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.