ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Sep 16, 2025

Great company to accelerate your career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great career prospects - room for growth and opportunity to move around Great perks Ability to travel Phenomenal compensation

Cons

It’s a shame but the culture has shifted recently from a place that felt more like a family to one that’s now very corporate and all about achievement. ServiceNow is no longer in scale up mode, and this was inevitable.

Viewing 529 - 531 of 5,730 Reviews

Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.