ServiceNow reviews

4.1

79% would recommend to a friend

(5,732 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Mar 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Great product, good overall culture

Cons

people put in leadership roles with no prior experience. Micro managers are hindering comany growth. Focus on execution and shiny deliverables cherished over well being of employees. taking advantage of lots of trapped visa workers.

3.0
Feb 24, 2020

Potential but Politics

Recommend
CEO approval
Business Outlook

Pros

- our technology is great - the company has huge potential for growth - our new CEO totally gets it

Cons

- the politics between product BUs are detrimental to the customer - HR does not really care about the rank and file employees - only about the trendy topics - the Solution Consulting organization is a train wreck

Viewing 532 - 534 of 5,732 Reviews

Glassdoor has 6,670 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.