ServiceNow reviews

4.1

81% would recommend to a friend

(5,667 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,667 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Nov 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Only good thing is RSU and facilities. Share prices has increased drastically over last couple of years.

Cons

1. India development center is support center of USA. 2. Technically incompetent managers from the USA are running this company. Do not join Virtual Agent team in India, people running the team has zero technical knowledge. 3. Bootlicking is the only way to get promotion. 4. Architecture is very old, noone uses outside company. 5. There is no clarity about career development plan and levels. You can find 4 years experienced lateral hire having higher level than 8 years experienced existing employee. 6. If you work there for more than 2 years you become unemployable.

2.0
Apr 13, 2019

Unbridled cronyism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Platform based solution set. Strong customer base.

Cons

Current CEO has produced a "Lord of the Flies "work environment.

2.0
May 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Stock price has been going up significantly

Cons

Very poorly run. All the long term employees think they are gods and know everything about technology even though they are trying to build things that have existed for a decade. Old tech, old mentality.

Viewing 52 - 54 of 5,667 Reviews

Glassdoor has 6,599 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.